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James Bertram, Head of Digital, Abbott Lyon
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Graham Wilson, Director of Omni Channel, Bensons For Beds
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"黑料大事记 intertwines with Bloomreach's CDP so well it has been a no-brainer to every retailer I've discussed it with. It should be natively built into Bloomreach as standard."
Dale Farrey, Territory Director, Bloomreach
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Intent is a gamechanger for retailers who care about balancing immediate results with the customer experience. It opens up a new way to optimise ecommerce, from email capture to conversion.
Jonny Longden, Group Digital Director, Boohoo Group
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Jay Shufflebottom, Trading Manager, Buy It Direct Group
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鈥淯nderstanding and targeting customer intent has added well over 拢1m in incremental revenue in less than 6 months. It is our secret weapon.鈥
Nick Glynne, CEO & Founder, Buy It Direct Group
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Kyle Foster, Head of Optimize, ConversionWise
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"We're able to prioritise how we engage our customers at the most appropriate time. We've seen improved conversion rates of >10% and improved engagement with our remarketing activities."
Jo Homer, Head of Customer Experience, Ernest Jones
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鈥淚ntent is an easy way to think from a customer鈥檚 perspective and not treat everyone the same.鈥
Daphne Tideman, Growth Advisor, Growth Waves
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"Intent makes an incremental difference to our customer journey and revenue. In weeks we identified priority segments, adapted their journeys and saw a 300% uplift in their impact to our bottom line."
Matt Gratze, Customer Director, Signet Jewellers
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Holly Beadle, CEO, HERA
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"Though using 黑料大事记 data to segment and target our audience in Klaviyo we doubled our email open rate, and saw a like-for-like increase in conversion value of 160%."
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鈥淚ntent is a great way to think about customers. Not just 鈥榙id they buy?鈥 but 鈥榳ere they likely to buy?鈥欌
Bhavik Patel, Director of Experimentation and Analytics, LeanConvert
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Jackie Barnett, Head of CRM, MandM
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"Segmenting social proof by intent allowed us to understand its value at different stages of their buying journey. This enabled us to refine targeting and reduce third party cost by 95%."
Jane Witherington, Brand Director, Maharishi Integrated Health
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Paul Lewis, CMO, On The Beach
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鈥滻n physical retail you've got teams who pick up the subtle subconscious cues from a visitor - Intent is the closest we can get to that for ecommerce.鈥
Nik Fletcher, Head of Digital Experience, Rapha
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David Creasey, Digital Analyst, Seasalt Cornwall
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Mark Rowland, Chief Customer Officer, SilverRail
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Olly Hudson, Founder, Soar With Us
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"We've never seen insights as powerful. Genuine, raw opportunities that reflect what people actually want to do on a website. Our tests are better, our results are better and our clients are happier."
Thomas Dee, Head of Strategy, Tom&Co
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"Being able to see the intent of our users is game changing. We've seen conversion rate increases of >20% on experiences based on intent instead of one-size fits all."
Jan Bartczak, CCO, Value Lights
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